Derek Beck

Mocksville, North Carolina ยท derekbeck02@gmail.com

Software developer seeking opportunities to contribute to real-world applications and continue growing as an engineer. Currently pursuing a B.S. in Computer Science while working as an IT support analyst.

Education

Western Governors University

Bachelor of Science - Computer Science

Certifications & Credentials:

  • Back-End Developer Micro-Credential (Mar 31, 2026)
  • Java Developer Micro-Credential (May 13, 2026)
  • Linux Foundations Certification (Nov 27, 2025)

Key coursework: Computer Architecture, Web Development Foundations, Fundamentals of Information Security, Advanced Java, Back-End Programming, Discrete Mathematics II, Version Control

In Progress

Northwest College, Powell, WY

Associate of Science - Computer Science

GPA: 3.74

Key coursework: Computer Science I & II, Statistics, Discrete Structures I & II, Calculus I & II, Operating Systems Management for Business, Writing in Tech & Sciences

Graduated May 2025

Experience

Service Desk Analyst II

HCTec - Winston-Salem, NC
  • Provided information technology services to remote healthcare environments, troubleshooting complex technical issues, and escalating when necessary
  • Utilized ticketing systems, networking, cybersecurity, access management, and telecommunication tools
  • Utilized industry-standard programs, including Active Directory, Azure, Command Prompt, CyberArk, Remote Desktop, Teams, and VMware Virtual Desktops
  • Assisted users with operations of applications such as Cerner, Epic, Excel, Five9, and Imprivata while maintaining HIPAA security standards
August 2025 - Present

Materiels Tech

Cody Regional Health - Cody, WY
  • Utilized inventory management software and Microsoft Office Suite daily
  • Coordinated orders and returns with external vendors through email and phone
  • Worked closely with colleagues to solve problems and investigate discrepancies
  • Created reports and data visualizations based on inventory data
  • Managed and updated inventory data to ensure accuracy
April 2022 - June 2024

Solutions Specialist

CellOnly Verizon - Cody, WY
  • Assisted customers with inquiries, troubleshooting, and resolving issues
  • Operated advanced point-of-sale software and managed customer data
  • Tracked and maintained inventory of devices using a barcode system
  • Communicated with others through Slack, email, and text messaging
July 2021 - October 2021

Shift Lead

Taco John's - Cody, WY
  • Developed strong interpersonal, customer service, and leadership skills
  • Trained new employees to use point-of-sale devices and company procedures
  • Ensured smooth service during peak hours
July 2020 - March 2022

Skills

Programming Languages & Tools
Languages Development Tools IT & Systems Operating Systems
Java Git / GitHub Active Directory Windows
Python REST APIs Ticketing Systems Linux
HTML / CSS Docker Remote Troubleshooting macOS
SQL Spring Boot VMware iOS / Android
JavaScript Tkinter
Languages Development Tools
Java Git / GitHub
Python REST APIs
HTML / CSS Docker
SQL Spring Boot
JavaScript Tkinter

IT & Systems Operating Systems
Active Directory Windows
Ticketing Systems Linux
Remote Troubleshooting macOS
VMware iOS / Android

Workflow
  • Remote and cross-team troubleshooting
  • Technical documentation
  • Problem-solving and debugging
  • Customer-focused support
  • Software lifecycle understanding

projects

Inventory Management System

Technologies: Java · Spring Boot · REST API · MySQL

  • Designed and implemented a RESTful API for inventory and product management
  • Developed a relational database model using Spring Data JPA and MySQL
  • Implemented validation rules enforcing business logic, such as minimum and maximum inventory constraints

GitHub: Available Upon Request

Inventory Management Screenshot

Hotel Reservations Web Application

Technologies: Java · Spring Boot · REST API · MySQL · Angular

  • Designed and implemented a REST API to handle hotel reservation requests
  • Utilized Java multithreading to generate multilingual welcome messages
  • Modified Angular front end to display data from REST API responses

GitHub: Available Upon Request

Hotel Booking Screenshot

Listing Inspector Browser Extension

Technologies: JavaScript · Python · Flask · Gemini AI API

  • Developed a Chrome extension that extracted structured seller and listing data from e-commerce pages using JavaScript
  • Contributed to a Flask backend API that analyzed listing data and integrated the Gemini API for AI-based image and content evaluation, as well as review sentiment analysis
  • Debugged communication between frontend and backend services

GitHub: DEMM Listing Inspector

Listing Inspector Screenshot

Vacation Bookings Web Application

Technologies: Java · Spring Boot · REST API · MySQL

  • Designed and implemented a RESTful API to handle vacation booking requests
  • Developed a checkout workflow that generated unique order tracking numbers upon each purchase
  • Processed and validated customer booking data through the Spring Boot backend

GitHub: Available Upon Request

Vacation Booking Screenshot

GUI Tip Calculator

Technologies: Python · Tkinter · Ttkbootstrap

  • Created a graphical user interface based tip calculator using Tkinter
  • Calculates common tip amounts for quick use
  • Allows users to input a custom percentage for tip calculation

GitHub: GUI Tip Calculator

Tip Calculator Screenshot